Snowflake Glass

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Shipping and Handling

We will attempt to ship your order as soon as we receive it.

 

We'll use USPS priority mail to ensure your glass is shipped quickly and is received in good condition. We have automatically added a small amount to cover insurance. This protects both our business and you, our valued customer.


Shipping is based on weight and for ease of ordering, we have classified our glass products into three weight codes. These are listed as [code #] beside each item number. Below are the shipping rates for each code when shipped within the United States:

[code 1] -- $8.25

[code 2] -- $9.80

[code 3] -- $12.95

 

If you live outside the United States, please email us with the item number for the piece of glass you are interested in and we will calculate the specific rate for that piece to wherever you live.

Returns

We want you to be satisfied. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. Our email is snowflakeglass@gmail.com.

We can only accept payment in the form of a check or money order at this time. Please do not send cash through the mail.

Do you have any questions? Send us an e-mail at:

Snowflake Glass

Like snowflakes, our glass designs are one of a kind!